What makes you different from another institution? Why are there 5 different gardens? Why 8 different homeless shelters? Why 6 different animal welfare organizations?
Though not usually involved in customer service to donors or members, the accounting and finance department of a nonprofit often provides customer service to the rest of its organization.
If you work for a nonprofit that aspires to have a nationwide or worldwide reach, it is likely you’ve spent some time thinking about the topic of local chapters.